FILE G · GLOSSARY · Office procedure
D.O. Letter
Also: Demi-Official Letter
MEANING
A letter written officer to officer by name, in the first person — the form that says this needs your personal attention.
Demi-official style skips the office's third-person formality: it opens with the officer's name and closes with a personal signature. Convention demands a D.O. be answered by a D.O., preferably by the addressee personally.